Privacy Policy

1. Introduction

Heart of Praise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Information about the song recipient
• Details about relationships, occasions, and faith journey
• Shipping address (if physical delivery is selected)
• Payment information (processed securely through Stripe)

Automatically Collected Information

We may automatically collect certain information, including:

• Device information and IP address
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Create and deliver your personalized songs
• Process payments and fulfill orders
• Send order confirmations and updates
• Respond to your inquiries and provide customer support
• Improve our Service and user experience
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: Third-party vendors who help us operate our Service (e.g., payment processors, email services, AI song generation)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We use industry-standard encryption and secure payment processing through Stripe.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. We use Google Analytics and Meta Pixel to understand how visitors use our Service. You can control cookies through your browser settings.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Object to certain processing of your information

To exercise these rights, please contact us at hello@heartofpraise.com.

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

9. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
hello@heartofpraise.com